Return & Refund Policy

At Wigvista, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • You may request a return within 30 days of receiving your order.

  • Items must be unused, unwashed, and in their original packaging with all tags attached.

  • Personalized or final sale items cannot be returned.

Return Process

  1. Contact our customer service team at wigvista@gmail.com to request a return.

  2. Provide your order number, item(s) to return, and reason for the return.

  3. Our team will provide a return authorization and shipping instructions.

Refunds

  • Once we receive and inspect your returned item, we will process your refund within 2 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

Exchanges

  • Exchanges for a different size or color are available subject to stock availability.

  • Contact our customer service team for assistance with exchanges.

Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 7 days of delivery.

  • We will arrange a replacement or full refund, including shipping costs.

Contact Us

For any questions regarding returns or refunds, email us at wigvista@gmail.com. Our team will respond within 24 business hours.